Dialpad Integration — Automate Dialpad with AI on Beauto

Dialpad is a cloud-based business phone system and contact center platform that enables voice, video, messages and meetings across your existing devices

Category: communication, phone & sms, video conferencing · 192 actions available

What you can automate with Dialpad

Beauto connects Dialpad with 900+ other apps so you can build AI-powered workflows in minutes. Trigger automations from Dialpad events, enrich Dialpad data with AI, or sync Dialpad with the rest of your stack — without writing code.

  • Sync Dialpad data with Gmail, Slack, Notion, HubSpot, Google Sheets, and more
  • Trigger AI agents on new Dialpad events and route the output anywhere
  • Schedule recurring Dialpad tasks — daily reports, cleanups, or bulk updates
  • Use natural language to describe the workflow; Beauto builds it for you

Dialpad actions Beauto supports

  • Access control policies listing — Retrieves a list of access control policies for the authenticated Dialpad company. This endpoint allows company administrators to view all custom sets of permissions defined for AI Contact Center settings. It should be u
  • Add blocked phone numbers — Adds specified phone numbers to the blocked list in Dialpad. This endpoint allows users to block unwanted or spam numbers, preventing incoming calls or messages from these numbers. It accepts a list of E.164 formatted ph
  • Add department operator by id — Adds a new operator to a specific department in Dialpad. This endpoint allows you to assign either a user or a room as an operator, with the option to specify their role. It's used to manage call handling and department
  • Add member to channel — Adds a new member to a specified channel within the Dialpad communication platform. This endpoint allows you to expand the membership of a channel by providing the user ID of the person you want to add. It's particularly
  • Add member to coaching team — Adds a new member to a specific coaching team in Dialpad. This endpoint allows you to assign a user to a coaching team with a designated role, enabling effective team management and performance monitoring. Use this when
  • Add operator to call center — This endpoint adds a new operator to a specified call center in the Dialpad system. It allows for the configuration of the operator's role, skill level, and license type, as well as managing phone number retention when s
  • Add operator to office — This endpoint adds a new operator to a specific office within the Dialpad system. It allows administrators to assign users or rooms as operators, enhancing the office's communication capabilities. The endpoint requires t
  • Add participant to call — Adds a new participant to an existing call in the Dialpad system. This endpoint allows you to include additional members in an ongoing call by specifying either a phone number or a target within your Dialpad organization
  • Assign fax line to target — Creates and assigns a new fax line to a specified target (user or department) in the Dialpad system. This endpoint allows you to set up a fax line with various options, including reserved numbers, area code-based searche
  • Assign number to call router — This endpoint assigns a phone number to a specific call router in the Dialpad system. It allows users to either provide a full phone number for assignment or specify an area code to automatically select an available numb
  • Assign phone number to office — This endpoint assigns a phone number to a specific office in the Dialpad system. It allows you to either specify a particular phone number or request an available number from a given area code. The assigned number can op
  • Assign phone number to room — Assigns a phone number to a specified room in Dialpad. This endpoint allows you to either assign a specific phone number or request a number from a given area code. It's useful for setting up new rooms or updating existi
  • Assign phone number to target — Assigns a phone number to a specified target within the Dialpad system. This endpoint allows you to either assign a specific number or request a number from a given area code. It can be used to add new numbers to various
  • Assign phone number to user — This endpoint assigns a phone number to a specific Dialpad user. It allows for either searching for an available number within a given area code or assigning a specific number to the user. The assigned number can optiona
  • Assign policy to user by id — Assigns an access control policy to a specific user within the Dialpad system. This endpoint allows administrators to grant customized settings permissions to users at various levels of the organization: company-wide, fo
  • Attach labels to call — Creates or updates labels for a specific call in the Dialpad system. This endpoint allows you to attach one or more labels to a call, which can be used for categorization, filtering, or tracking purposes. The function ta
  • Configure call center settings — This endpoint creates a new call center within the Dialpad system with customizable settings for call handling, routing, operational hours, and advanced features. It allows for detailed configuration of call center behav
  • Create access control policy — Creates a new access control policy in Dialpad, defining a set of permissions and their application scope. This endpoint allows administrators to establish granular control over various Dialpad features and settings. It'
  • Create agent status subscription — Creates or updates an agent status subscription for real-time monitoring of contact center agent statuses in Dialpad. This endpoint allows you to configure event notifications for changes in agent availability, such as w
  • Create callback — Creates a callback request in a Dialpad call center. This endpoint allows you to initiate a callback to a specified phone number through a designated call center. It's useful for implementing features like \
  • Create call review share link — Creates a shareable link for a specific call review in the Dialpad platform. This endpoint allows users to generate a URL that can be used to share call recordings or summaries with others, either within the company or p
  • Create call router configuration — Creates a new call router in the Dialpad system, allowing for custom call routing logic based on a specified URL. This endpoint configures essential settings for the call router, including its name, default target for fa
  • Create channel endpoint — Creates a new communication channel within the Dialpad platform. This endpoint allows users to set up a dedicated space for team collaboration, discussions, or topic-specific conversations. It's particularly useful for o
  • Create custom ivr with audio file — Creates a new custom Interactive Voice Response (IVR) system within the Dialpad platform. This endpoint allows you to define and configure an IVR workflow by specifying its type, associated audio file, and target assignm
  • Create new contact entry — The CreateContact endpoint adds a new contact to Dialpad's system. Use it to create local or shared contacts with comprehensive information. Ideal for user onboarding, data migration, or system integrations. Supports var
  • Create new department record — Creates a new department within the Dialpad system with customizable settings for call handling, operating hours, and advanced features. This endpoint allows for detailed configuration of department properties, including
  • Create pin for international room calls — Creates a PIN for protected international calls from a Dialpad room. This endpoint generates a unique PIN that can be used to authenticate and authorize international calls made from a specific Dialpad room. It's particu
  • Create room in office via post — Creates a new room within a specified office in the Dialpad system. This endpoint is used to set up physical or virtual spaces for collaboration, meetings, or other communication purposes. It allows you to define a room
  • Create schedule reports endpoint — Creates a scheduled report in the Dialpad system for various types of communication data. This endpoint allows users to automate the generation and delivery of reports on a regular basis, such as call logs, user statisti
  • Create secondary office — Creates a new office within the Dialpad system with specified configurations and settings. This endpoint allows you to set up a new office location or entity, including its billing information, operational hours, routing
  • Create sms event subscription — Creates a new SMS event subscription in the Dialpad API, allowing users to receive notifications for inbound and/or outbound SMS messages. This endpoint enables fine-grained control over SMS event monitoring, including o
  • Create user with auto assign — Creates a new user account in the Dialpad system with the specified details. This endpoint allows you to add a new user to your Dialpad organization, set up their basic profile information, assign them to an office, and
  • Create webhook post endpoint — Creates a new webhook integration for receiving real-time event notifications from Dialpad. This endpoint allows you to specify a URL where Dialpad will send event data when specific actions occur within the Dialpad syst
  • Deauthorize oauth2 session — Deauthorizes (revokes) an OAuth2 access token, effectively terminating the application's access to the Dialpad API. This endpoint should be used when an application needs to invalidate its current access token, such as d
  • Delete access control policy by id — Deletes a specific access control policy from the Dialpad system. This endpoint allows company administrators to remove custom permission settings that were previously created for managing user roles and access within th
  • Delete agent status by id — Deletes a specific agent status subscription identified by its unique ID. This endpoint is used to stop receiving real-time updates about an agent's status (e.g., Available, Busy, Off-duty) in the Dialpad system. It shou
  • Delete call center by id — Deletes a specific call center from the Dialpad system. This endpoint should be used when you need to permanently remove a call center from your Dialpad account. It's important to note that this action is irreversible an
  • Delete callreviewsharelink by id — This endpoint deletes a specific call review share link in the Dialpad system. It's used to revoke access to a previously shared call review, ensuring that the link can no longer be used to view the associated call infor
  • Delete callrouter by id — Deletes a specific call router from the Dialpad system. This endpoint should be used when you need to remove an existing call routing configuration, such as when restructuring your call flow or decommissioning outdated r
  • Delete call subscription by id — Deletes a specific call subscription from the Dialpad system. This endpoint should be used when an application no longer needs to receive real-time notifications for a particular call-related event or functionality. It a

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