Gleap Integration — Automate Gleap with AI on Beauto
Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their everyday pain points.
Category: customer support, forms & surveys · 179 actions available
What you can automate with Gleap
Beauto connects Gleap with 900+ other apps so you can build AI-powered workflows in minutes. Trigger automations from Gleap events, enrich Gleap data with AI, or sync Gleap with the rest of your stack — without writing code.
- Sync Gleap data with Gmail, Slack, Notion, HubSpot, Google Sheets, and more
- Trigger AI agents on new Gleap events and route the output anywhere
- Schedule recurring Gleap tasks — daily reports, cleanups, or bulk updates
- Use natural language to describe the workflow; Beauto builds it for you
Gleap actions Beauto supports
- Archive All Tickets — Tool to archive all tickets matching specific type and status criteria. Use when you need to bulk archive multiple tickets at once based on their type and status.
- Archive a Ticket — Tool to archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history.
- Clone Engagement — Tool to clone an existing engagement. Use when you need to duplicate an engagement with all its configuration.
- Create a Collection — Tool to create a help center collection. Use when adding a new organizational grouping in your Help Center.
- Create AI Content — Tool to create or update AI content in Gleap's knowledge base. Use when adding new documentation, help articles, or product information that AI assistants can reference. Supports text, file, and product content types wit
- Create a new chat message — Creates a new chat message in a Gleap chat session. Use this action to: - Send a message as a user or admin in an existing chat session - Reply to customer inquiries in the Gleap support system - Add messages to ongoing
- Create a new session — Create a new user session in Gleap and associate it with a project. Use this to track user activity, engagement metrics, and session data. Sessions can be created with minimal information and enriched later through ident
- Create a new team — Tool to create a new team. Use when you have team details ready and want to assign tickets among members.
- Create a new ticket — Create a new support ticket in Gleap with detailed information including title, description, type, priority, status, tags, and attachments. Supports custom metadata and sentiment tracking for comprehensive ticket managem
- Create Engagement Banner — Tool to create a new engagement banner in Gleap. Use when you want to add a banner for user engagement, announcements, or surveys. All fields are optional; the API will create a banner with default values if no fields ar
- Create Engagement Checklist — Tool to create a new engagement checklist. Use when you need to set up a step-by-step guide or task list for users.
- Create Engagement Cobrowse — Tool to create a new cobrowse product tour. Use when you need to set up an interactive guided tour for users to follow.
- Create Engagement Email — Tool to create a new engagement email in Gleap. Use when you want to send emails for user engagement, announcements, or marketing campaigns. Requires name, subject, and body; other fields are optional with defaults (type
- Create Engagement Modal — Tool to create a new engagement modal in Gleap. Use when you want to display a modal dialog for user engagement, onboarding, announcements, or feature introductions.
- Create Engagement Product Tour — Tool to create a new product tour in Gleap. Use when you want to create guided tours for onboarding, feature introductions, or step-by-step walkthroughs for users.
- Create Engagement Push Notification — Tool to create a new push notification in Gleap. Use when you want to send push notifications for user engagement, announcements, or alerts. All fields are optional; the API will create a notification with default values
- Create Engagement Tooltip — Tool to create a new engagement tooltip in Gleap. Use when you want to add tooltips for user guidance, onboarding, or feature explanations.
- Create feedback item — Tool to manually create a feedback item (bug) in a Gleap project. Use when you need to: - Create a new bug report programmatically - Add customer feedback to a specific project - Submit feature requests or issues via API
- Create Help Center Redirect — Tool to create a new redirect for help center URLs. Use when you need to redirect old or deprecated help articles to new URLs. Supports both exact URL matching and pattern-based matching for flexible redirect rules.
- Create Message Template — Tool to create a new message template in Gleap. Use when creating pre-defined message templates for support conversations, automated responses, or quick replies. The template can include actions (buttons, links) and atta
- Create new conversation with session — Create a new conversation with a session in Gleap. Use this action to initiate a conversation linked to a specific session ID within a project.
- Create QA Snippet — Tool to create a QA snippet (question-answer pair) in Gleap. Use when you need to add knowledge base content or FAQ entries to help AI assistants answer user questions.
- Create Tracker Ticket — Tool to create a tracker ticket in Gleap. Use when you need to create a new tracker-based ticket for tracking features, bugs, or tasks.
- Delete AI Content — Tool to delete AI content by content ID. Use when you need to remove specific AI content from the system.
- Delete AI Content Batch — Tool to delete all AI content by batchId. Use when you need to remove all AI-generated content associated with a specific batch identifier.
- Delete a User from a Project — Removes a user (team member) from a Gleap project, revoking their access. Use this when you need to remove a team member's access to the project by their user ID. The user ID can be obtained from the 'Get All Users for a
- Delete Bugs — Tool to delete a bug/ticket by ID. Use when you need to permanently remove a bug from the system.
- Delete Engagement Banner — Tool to delete an engagement banner. Use when you need to remove a banner from the project by its banner ID.
- Delete Engagement Chat Message — Deletes an engagement chat message from Gleap by its ID. Use this action to permanently remove a chat message from a conversation. The message ID must be obtained from a prior list or get operation. Once deleted, the mes
- Delete Engagement Checklist — Tool to delete an engagement checklist by its ID. Use when removing a checklist from the project.
- Delete Engagement Cobrowse — Tool to delete a cobrowse product tour by its ID. Use when you need to remove a cobrowse product tour from the project.
- Delete Engagement Email — Tool to delete an engagement email by its ID. Use when you need to remove an email from the project's engagement emails list.
- Delete Engagement Modal — Tool to delete an engagement modal from a Gleap project. Use when you need to remove a modal by its ID.
- Delete Engagement News — Tool to delete an engagement news article. Use when you need to remove a news article from the project by its news ID.
- Delete Engagement Product Tour — Tool to delete an engagement product tour by its ID. Use when you need to remove a product tour from the project's engagement product tours list.
- Delete Engagement Push Notification — Tool to delete an engagement push notification by its ID. Use when you need to remove a push notification from the project's engagement push notifications list.
- Delete Engagement Surveys — Tool to delete an engagement survey. Use when you need to remove a survey from the project by its survey ID.
- Delete Engagement Tooltips — Tool to delete an engagement tooltip. Use when you need to remove a tooltip from the project by its tooltip ID.
- Delete Engagement WhatsApp Message — Tool to delete an engagement WhatsApp message by its ID. Use when you need to remove a WhatsApp message from the project's engagement WhatsApp messages list.
- Delete Help Center Collection — Tool to delete a help center collection by ID. Use when you need to permanently remove a collection from the help center.